How do I reach your support team?

Benjamin Support
Benjamin Support
  • Updated

If you need help with your account, rewards, or anything else related to Benjamin, here’s how to get in touch.

Contact our team through the Benjamin app

This is the quickest, most efficient way to get help from our team.

  • Open the Benjamin app
  • Go to your Profile
  • Select “Customer service”
  • Click either "Submit a Request" or "Contact Us" on any of our reference guide pages
  • Provide the necessary details and double-check that they are accurate

Submit a support ticket via our request form(s)

If you can’t access the app, you can submit your request using one of our request form(s).

  • Select the appropriate form 
  • Ensure you enter the email address and phone number associated with your Benjamin account
  • Provide the necessary details by filling out all fields and double-check that they are accurate
  • Please include screenshots to help us understand and diagnose the issue

 

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