You’ll find a detailed transaction history of your earnings and withdrawals in the Wallet section of the Benjamin app.
How to check your total balance
- Open the Benjamin app
- Tap “Money”
- Look for your “Available balance” at the top
How to view your earnings history
- Open the Benjamin app
- Tap “Money”
- Tap “Earning history”
- See a list of past transactions
Your earning history is not organized by category, but you can still see a detailed list of your transactions. Here are some tips for viewing it:
- To find cash back you earned through shopping, look for the merchant names.
- To find cash back you earned through gaming or survey payouts, check the reward amounts.
- Note that cash back for shopping can take 60-120 days to release, while gaming and survey rewards usually update within 48 hours.
- “Pending rewards” are transactions that are still being processed (shopping awaiting merchant confirmation or gaming rewards being verified by the publisher).
- “Available rewards” are funds that are ready to be withdrawn.
How to track withdrawals
- Open the Benjamin app
- Tap “Money”
- Tap “Withdrawal history”
- See a list of your past and pending payouts
Withdrawal requests are now placed into a processing queue. Processing times may vary depending on overall request volume.
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If you have any other questions about tracking your rewards, feel free to reach out to our Member Services team.
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