How do I track my rewards?

Benjamin Support
Benjamin Support
  • Updated

You’ll find a detailed transaction history of your earnings and withdrawals in the Wallet section of the Benjamin app. 

How to check your total balance

  • Open the Benjamin app
  • Tap “Money”
  • Look for your “Available balance” at the top

How to view your earnings history

  • Open the Benjamin app
  • Tap “Money”
  • Tap “Earning history”
  • See a list of past transactions

Your earning history is not organized by category, but you can still see a detailed list of your transactions. Here are some tips for viewing it: 

  • To find cash back you earned through shopping, look for the merchant names.
  • To find cash back you earned through gaming or survey payouts, check the reward amounts.
  • Note that cash back for shopping can take 60-120 days to release, while gaming and survey rewards usually update within 48 hours. 
    • “Pending rewards” are transactions that are still being processed (shopping awaiting merchant confirmation or gaming rewards being verified by the publisher).
    • “Available rewards” are funds that are ready to be withdrawn.

How to track withdrawals

  • Open the Benjamin app
  • Tap “Money”
  • Tap “Withdrawal history”
  • See a list of your past and pending payouts 

Withdrawal requests are now placed into a processing queue. Processing times may vary depending on overall request volume.
 

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If you have any other questions about tracking your rewards, feel free to reach out to our Member Services team.

 

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