Why was my account restricted or suspended?

To protect users and ensure compliance with fraud prevention policies, Benjamin reserves the right to restrict or suspend accounts. If your account is restricted, you may experience limited access to features such as making withdrawals, earning rewards, or linking payment methods.

These are the most common reasons for account restrictions and suspensions:

Suspicious or unusual activity

Benjamin monitors accounts for potential fraud, abuse, or unauthorized access. If suspicious activity is detected, your account may be temporarily restricted.

Violation of Benjamin’s Terms & Conditions

If you violate Benjamin’s Terms of Service, your account may be suspended or permanently disabled.

Common violations:

• Creating multiple accounts to exploit rewards.
• Providing false information during identity verification (KYC).
• Using unauthorized software (e.g., VPNs, emulators) to manipulate transactions.
• Engaging in fraudulent activity, such as attempting to withdraw unearned rewards.